Privacy Policy

Data Controller

Strategia d.o.o., Džemala Bijedića 162/2, Sarajevo, BiH — ID/OIB: 4203196820003 — info@strategia.ba — +387 64 429 9999

Personal Data Gathering and Protection Statement

We are committed to protecting our customers' personal data by collecting only the essential basic information necessary for fulfilling our obligations. We inform customers about how their information is used and regularly give them a choice about the use of their data, including the possibility to have their name included in or omitted from lists used for marketing campaigns.

All user information is strictly guarded and available only to employees who need it to do their job. All our employees and business partners are responsible for respecting the principles of privacy protection.

Data We Collect

Contact and booking details (name, phone, e-mail, stay details) — to fulfil your reservation and answer enquiries.

Payment data — processed entirely by Monri; we never see or store your card details.

Basic technical data required to operate and secure the site.

Data Sharing

We share data only when necessary — with Monri and the bank to complete transactions, and with authorities where legally required. We never sell your data.

Your Rights

You may request access, correction, deletion, restriction of processing or object to it, and withdraw marketing consent at any time. Contact: info@strategia.ba.